PCMS Customer Contact Centre are giving back to charity this Christmas assisting the Grab and Go Charity based in Coventry with their Coventry Open Christmas appeal. Agents from the PCMS Customer Contact Centre are volunteering at the charity this Christmas Eve and Christmas Day handing out boxed parcels of food, bedding and clothes. The PCMS Customer Contact Centre agents and team leaders have volunteered their own time to the cause.
PCMS telemarketing agent Carly Smith said ‘I am involved with a number of charities outside of work. When I saw Grab and Go needed volunteers I was keen to help out. I mentioned it to some of the other agents and was delighted at how many came forward offering their support. At such a busy time of year I am touched at how many people have given up their free time to support Grab and Go.’
The PCMS Customer Contact Centre is now selling raffle tickets for a range of prizes to raise funds for the charity and accepting donations of clothing, bedding, toiletries and food. Lists have been issued around the company for key items the charity needs.
Heather Ramon, customer contact centre operations manager said ‘I wanted to help out but prior commitments mean I am struggling for time, I am pleased with the list of key items which have been displayed around the building, I hadn’t realised the charity would need packs of new underwear but it makes sense this would be a key need. By having the list I can donate some much needed items and know they will go to good use over Christmas. I am incredibly proud of the efforts of the Customer Contact Centre, it reflects what a massive team spirit we have.’
PCMS Customer Contact Centre Management Team would like to thank all of the agents for giving up their time to such a worthy cause. Well done guys!
Heidi Coles
Business Development Executive