Clients & Case Studies
Microsoft Dynamicxs AX specialist, Sense Enterprise Solutions Limited, wanted to bring in expert support in updating it's business prospects database and running a targeted new business campaign.
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Rather than take time away from it's already busy sales and marketing team, Enhanced turned to PCMS to provide telemarketing support to identify new business oportunities.
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Trace Systems turned to PCMS to deliver a targeted campaign to uncover qualified new business leads that were in a position to purchase Trace System's fleet and plant-management software.
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Coventry City Football Club turned to PCMS to deliver a campaign which utilised a mix of marketing tactics to approach previous season ticket holders who had failed to renew.
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PCMS handles Customer Service calls from Midlands Co-op customers who shop at the 8 stores that currently run the Membership Scheme. Calls vary from adding membership points from receipts, registering new and updating existing customer accounts, to general enquiries.
Premier Bearings employed the assistance of PCMS Telemarketing to book sales appointment on their behalf and avoid the cost of having sales people off the road.
PCMS Telesales provided Prospect Soft with Data Cleansing and profiling services to guarantee data accuracy. Over 1000 prospects were contacted and surveyed about their current CRM system, enabling Prospect Soft to run a successful targeted mailer campaign.